The Drawing Board, My New Home
What kind of challenges do science journalists face? I ran interviews using the careful structuring method we were shown, and got a complete surprise. My proposed solution did not align with their problem. I was suggesting a tool to put scientific papers in context – and as an academic, individual scientific papers are the fundamental unit of science. Other academics loved the idea. But the core of journalists’ interest was not usually the academic publication in itself. It was the idea. It was the story. Furthermore, many of the science journalists I spoke to had advanced scientific pedigrees, such as doctorates in the field they cover, and are perfectly capable of working out for themselves what the context for a paper was.
Other journalists worked under intense time pressure, having to produce digested findings within a couple of hours before moving to the next news item, and simply did not the time to dawdle around in pretty visualised networks. I came to realise that I was producing a tool that I would secretly like to have as a scientist. The needs of the journalists were different. One was the desire to hear about a scientific story in the first place. Journalists can sign up for press releases or go on extended internet hunting expeditions, looking for interesting topics - or be pointed in a particular direction by an editor. Another requirement that stood out was the need of quickly getting other scientists’ opinions on the matter. A key sentence that reoccurs in much scientific journalism is the one that goes along the lines of “Dr. X, a scientist not involved in the original study, said….”. Identifying this need immediately prompted a new idea – a website where journalists can find scientists by topic – which would seem to provide a service not currently directly available by other online resources that the journalists used.
According to the logic of product development, the next step was not to spend months getting a fluid prototype working but instead to produced a schematic “pretotype” of a website, using smoke and mirrors (or in my case, Powerpoint and Marvel) and then take that back to the science journalists. Cue several more rounds of iteration. Using the structuring tools we were shown, these rounds were even called “experiments”, which soothed the scientist inside me. On some days every interview would prompt an unforeseen refinement to the pretotype.